Does the system keep records of user activity?

As with most online businesses, our system logs information about access to our website, including the IP addresses a member used to come to the site. This is done to monitor security, diagnose problems and administer the website. This information is also used to perform statistical analysis. The information is only analyzed in aggregate form.  Individual members’ personal information will never be disclosed.

The system also keeps logs that note when members use their digital signatures. These logs do not record the contents of such documents but will record detailed information about the individual transaction details that allow the system to detect suspicious patterns of activity, provide an independent line of evidence of a signing event and provide assistance in the event of disputes. The content of these logs will never be shared with a third party, except in the specific case that a user requests information as part of a dispute resolution process.