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Knowledge Base
Document Center
User Experience
Tagging Documents
Creating a Transaction
Features
Common Issues
PDF Compatibility
Signers Tab
Documents Tab
Transactional Emails
Document Center
Other
eNotary/RON
eNotary Instructions
Creating a Transaction
Zoom
Signer Authentication
Tagging a Document
Demo Transactions
Adding Signers/Notary/Witness
eNotary Journal
State Information
Other
About Digital and Electronic Signatures
Overview
Legality
Digital Certificates
Timestamps
Other
About SIGNiX
Platform Overview
Compliance
Integrations
Other
Managing Your Account
Account Maintenance
Login Issues
Document Center
Login Issues
Signer Experience
General
How to Sign
Password Issues
Authentication
After Signing
Common Issues
Timeout Policy
Other
Security & Privacy
Security
Privacy
Common Questions
Viewing Signed Documents
Signature Verification
Viewing Documents on Mac or iOS
Viewing Documents on Android
Viewing Documents in Web Browser
Other
TaxWise desktop feature
General
zipLogix Digital Ink
General
Document Center
The New Dashboard - Login Screen
The New Dashboard - Transactions and Templates
The New Dashboard - Home Screen
Suspend Transaction - How to Make Changes
I deleted a transaction, but the participants in that transaction are still receiving notification emails. How do I stop this from happening?
Can I remove the ability to delete or Change transaction templates so other users can't delete or change them?
How do I track the status of transactions currently in progess?
How do I create and use a transaction template with SIGNiX?
I’m trying to cancel a transaction, but I can’t find the cancel button. Where is it?
How can I create a new template based on an existing template?
I can’t find transactions I’ve initiated in my workgroup. How do I view them?
I can’t find a specific Transaction. What do I do?
Login Issues
I’m experiencing errors accessing the Document Center. What’s going on?