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Knowledge Base
Security & Privacy
User Experience
Tagging Documents
Creating a Transaction
Features
Common Issues
PDF Compatibility
Signers Tab
Documents Tab
Transactional Emails
Document Center
Other
eNotary/RON
eNotary Instructions
Creating a Transaction
Zoom
Signer Authentication
Tagging a Document
Demo Transactions
Adding Signers/Notary/Witness
eNotary Journal
State Information
Other
About Digital and Electronic Signatures
Overview
Legality
Digital Certificates
Timestamps
Other
About SIGNiX
Platform Overview
Compliance
Integrations
Other
Managing Your Account
Account Maintenance
Login Issues
Document Center
Login Issues
Signer Experience
General
How to Sign
Password Issues
Authentication
After Signing
Common Issues
Timeout Policy
Other
Security & Privacy
Security
Privacy
Common Questions
Viewing Signed Documents
Signature Verification
Viewing Documents on Mac or iOS
Viewing Documents on Android
Viewing Documents in Web Browser
Other
TaxWise desktop feature
General
zipLogix Digital Ink
General
Security & Privacy
Security
Is your datacenter SAS-70 certified?
How does SIGNiX protect the signing credentials and keys?
Is the information I provide secure and safe?
Is an audit log generated that includes information on each transaction?
Is the audit log secured against tampering?
Does the system keep records of user activity?
How does SIGNiX destroy documents when they are no longer needed?
Types of Authentication
How does SIGNiX protect clients from tampering?
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Privacy
I left my company. Can I remove my identity from SIGNiX's system?
What does SIGNiX's system do with the information it receives from users?
What information may be recorded when a user creates a digital signature using SIGNiX?
Common Questions
My signers are failing to answer the Submitted Questions correctly. Why is this happening?
Why do I sometimes need to use a password or PIN?
Do you create the signing certificates and credentials for each user?
Does SIGNiX store audit log records?