Submitter Experience

For licensed users of SIGNiX

• I was logged out

Transactional Emails

• Email Delays - How to Help Signers Get Their Links to Sign

Signer Authentication

• Types of Authentication

Common Issues

• What does the "NOTICE: Email Not Delivered" email I received mean?
• Why did my transaction expire?
• Bounced Email Address
• Error Message Key Words
• Disabled Account
• Internet Not Responding
• Error When Entering Phone Number
• Common Error Messages

Creating a Transaction

• Creating a New Transaction
• Adding Multiple Signers
• PharmaDox - Info and How To Use
• How to Replace a Document
• Signer Attachment Feature

PDF Compatibility

• How to Flatten a Document
• Will data on the original PDF still be accessible after signing?
• PDF Version Numbers - What is this and Why is it Important?
• How to tell if a PDF is Password Protected

Document Center

• Where Saved Transactions are Found
• How to Search for Transactions

Tagging Documents

• Adding and Editing Text Fields
• Other Fields
• How to resize fields
• How do I make text fields required on a pre-tagged PDF?
• The Type Text Field
• Text Tagging through Flex API
• Mandatory vs. Optional Fields
• Pre-Tagged Documents
• Tagging Documents - How to Order Fields Properly

Other

• Mobile OS and Web Browser Support
• Can I resume an expired transaction?
• How to Update your Signature Appearance
• Suspend Transaction - How to Make Changes
• Software Release Notes

Documents Tab

• Documents Tab
• Document Requirements

Features

• ReadyDox Feature
• Mass Mailer Import File
• Certificate of Completion
• Topaz Signature Pad Capability
• Digital Billboard through Flex API
• Form Export for API

Signers Tab

• Order of Signers on a Transaction
• Carbon Copy List (CC List) Feature
• The Address Book Feature
• How to Edit Signer Information
• Mass Mailer Feature