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Knowledge Base
Submitter Experience
Submitter Experience
For licensed users of SIGNiX
I was logged out
Transactional Emails
Email Delays - How to Help Signers Get Their Links to Sign
Signer Authentication
Types of Authentication
Common Issues
What does the "NOTICE: Email Not Delivered" email I received mean?
Why did my transaction expire?
Bounced Email Address
Error Message Key Words
Disabled Account
Internet Not Responding
Error When Entering Phone Number
Common Error Messages
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Creating a Transaction
Creating a New Transaction
Adding Multiple Signers
PharmaDox - Info and How To Use
How to Replace a Document
Signer Attachment Feature
PDF Compatibility
How to Flatten a Document
Will data on the original PDF still be accessible after signing?
PDF Version Numbers - What is this and Why is it Important?
How to tell if a PDF is Password Protected
Document Center
Where Saved Transactions are Found
How to Search for Transactions
I’ve recently changed my name or my email address. How can I update my identity?
What happens to the documents I signed while at my employer after I leave my position?
What can I change at the User Profile screen?
Tagging Documents
Adding and Editing Text Fields
Other Fields
How to resize fields
How do I make text fields required on a pre-tagged PDF?
Text Tagging through Flex API
The Type Text Field
Mandatory vs. Optional Fields
Pre-Tagged Documents
Tagging Documents - How to Order Fields Properly
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Other
How to Add New Users to Company Account
Transaction History - Logged Events
Mobile OS and Web Browser Support
Can I resume an expired transaction?
How to Update your Signature Appearance
Suspend Transaction - How to Make Changes
Software Release Notes
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Documents Tab
Documents Tab
Document Requirements
Features
ReadyDox Feature
Mass Mailer Import File
Certificate of Completion
Topaz Signature Pad Capability
Form Export for API
Signers Tab
Order of Signers on a Transaction
Carbon Copy List (CC List) Feature
The Address Book Feature
How to Edit Signer Information
Mass Mailer Feature