Signing Experience

For Signers (non-licensed users)

After Signing

• How to Send Documents Back to Someone After Signing

Authentication

• KBA Authentication for Signers

Common Issues

• Multiple Sessions Issue
• The Page Won't Load
• Session Cookies Not Enabled, what does that mean?
• Having Trouble Logging in to Sign?
• Pick Up Token error message
• Date Field
• I Didn't Receive My Email for Signing

Timeout Policy

• Logged Out Due to Inactivity

Other

• Archived Documents
• How to download your signed documents

How to Sign

• How do I sign a document?
• How to Quit or Opt Out of Signing
• Signing on Mobile Devices

General

• Language Translation

Password Issues

• Forgotten Signing Password
• Signing Password