How to Add New Users to Company Account

The process for adding New Users to a company account is almost always handled by the SIGNiX Support team, though some exceptions can depend on your company's integration with the system.

To submit a New User Request to the SIGNiX Support team, please have your company's Team Leader or an Admin user send an email to customersupport@signix.com with the following information for each new user. This same process can be done to remove a user from your account too.

• First Name
• Last Name
• Email Address
• Workgroup(s) - if applicable

Once the SIGNiX Support team receives the request, they will begin to process it by sending out a registration document to your new users for them to complete. This will be provided via email to the new user, with the subject line Thank You for Registering. The speed at which your users are registered depends on how quickly they complete this. Once the registration is complete,  your new user will be sent an email with their personal login link.