Common Issues
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      3. Common Issues

      I get an error saying “Internet not responding”

      This can happen if your browser or PDF viewer isn’t compatible with SIGNiX’s system. Please refer to the System Requirements section to find out which versions and settings will work best for you.

      Please see our System Requirements page for a list of compatible Operating Systems, supported Browsers, and PDF viewers: https://www.signix.com/system-requirements

      You can also try clearing the cookies or cache from your browser.

      If none of these solutions work for you, please contact the person who sent you the documents to sign or your company's SIGNiX Team Leader.