Questions about DocuSign
Please know that DocuSign is a competitor of SIGNiX in the e-signature business.
If you are seeing an error that specifically mentions "DocuSign" in the text of the message, then you will need to contact them directly..
It is possible that certain companies use both SIGNiX and DocuSign for signing documents online, so you may also want to discuss your issue directly with the company that you are sending or signing documents for in order to receive assistance.