Common Issues
      Back to home
      1. Knowledge Base
      2. User Experience
      3. Common Issues

      What does the "NOTICE: Email Not Delivered" email I received mean?

      • What It Means: This is mail server code for "I can't find this email address here."
      • What to Do: 
      1. Be sure to check that the email address (including the domain after the @ symbol) wasn't mistyped or that additional spaces haven't been added by mistake. For example, 'bobdemo@gmal.com' as opposed to 'bobdemo@gmail.com' or 'bobdemo@yahoo.con' as opposed to 'bobdemo@yahoo.com'. To correct this, you can update the email address and resend the transaction.
      2. Confirm that the signer has not marked our (noreply@signixmail.com) email address as spam or otherwise blocked it, as emails for signing will come from that email address.