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      What mobile operating systems and browsers do you support?

      Most devices will have no issues accessing our platform because we are cloud based within a web browser.

      Operating System

      • Windows 7 and above
      • macOS X High Sierra and above (supporting Safari as below)
      • iOS - latest version and two prior
      • Android - latest version and two prior 

      Web Browser

      • Microsoft Internet Explorer, version 11.0
      • Microsoft Edge (both original and new version based on Chromium, 2020 release)
      • Google Chrome, the latest version, and two prior. See below on opening PDFs in Chrome
      • Mozilla Firefox, Extended Support Release. See below on opening PDFs in Firefox
      • Safari, version 11 or higher
      • Cookies & JavaScript enabled
      • Note that other browser configurations may work, but have not been specifically tested nor approved for use.  

      PDF Viewer 

      • For the best experience viewing and printing digitally signed, electronic documents, you should use Adobe Acrobat or Adobe Reader version 9.1 or higher. 
      • Note that browser-dependent PDF viewers for Firefox and Chrome, as well as Preview on OS X and iOS, may display the signature but will not display the tamper-evident seal. Be sure to view the documents in a compliant PDF viewer such as Reader, Acrobat, Nitro Reader, or Fox-It Reader.

      Email/Internet Access 

      • An email address and access to the internet are required to operate the SIGNiX platform. Broadband is recommended.

      Webcam/Audio

      • To perform Remote Online Notarizations the use of webcams and audio recordings are required.