What’s the timeout for the SIGNiX system?

During signing, we will typically time out a signer after five minutes of inactivity. Within the document wizard, we will typically log out a user after 20 minutes.

If this happens to you while signing, don’t worry. We saved your place, so simply click the link provided to you in the email and you’ll jump back into the process.

If you were working in the Wizard, simply log back in using the link provided to you and you’ll be able to re-access what you were working on.